Privacy Policy

Information We Collect

We collect information you provide directly when you interact with our website and services:

• • Contact information — name, email address, and phone number submitted through our booking or inquiry forms.
• • Event details — event type, date, location, and other details you provide when requesting a quote or booking.
• • Communications — messages, emails, or other correspondence you send to us.
• • Usage data — standard web analytics data such as browser type, pages visited, and referring URLs collected automatically via cookies and similar technologies.

How We Use Your Information

• • Respond to inquiries and process bookings for simulator rentals and event services.
• • Send booking confirmations, event reminders, and event-related text messages (SMS) to the phone number you provide.
• • Communicate with you about your event logistics, setup details, and follow-ups.
• • Improve our website, services, and customer experience.

Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information only in the following circumstances:

• • Service providers — trusted vendors who help us operate our business (e.g., SMS delivery, email services, payment processing), bound by confidentiality obligations.
• • Legal requirements — when required by law, regulation, or legal process.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Contact and booking information is retained for the duration of our business relationship and a reasonable period afterward for record-keeping and follow-up.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. If you no longer wish to receive text messages, reply STOP to any message or contact us directly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.